What we do: Results The
Donna Brown, P.C. collection team focuses on the collection of commercial Donna
Brown has collected millions of |
Commitment to Excellence Office Hours: 8:30 – 6:00 and by appointment Promptly
answer phone calls WE
ARE RESPONSIVE Understand client expectations for turnaround time on calls, emails and other work product WE PROVIDE SUPERIOR WORK PRODUCT Accuracy - The law, the facts, the product The law - CLE, self study, internal training The facts - know the client, listen and gather information The product - spell check, forms, proof read for content Effective - procedures that work – keep forms up to date and constantly improve Follow-up – set and enforce deadlines WE ARE ACCOUNTABLE Regular reports and copies of work product as produced Emails on developments Accurate and timely billing procedures WE PROVIDE VALUE Efficiency with forms and systems Cost benefit analysis to spend client funds wisely
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